MINIMUM ORDER: We have no minimum order.
PAYMENT POLICY: We accept VISA,
MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
You must provide the correct billing address and the three or four digit security code of your credit card before we will ship your order.
We will not send high value orders or large orders of precious metals to
an address other than the billing address of your credit card.
You may be asked to send us clear and legible photocopies of your actual
credit card and drivers license for high value orders if you are a new customer,
especially for orders of precious metals and findings.
Due to fraud concerns, we do not accept gift cards.
We do not accept any personal checks, business checks, money orders, or cashier's checks.
We will not accept large orders of fabricated precious metals from outside the
TAXES: Orders shipped to an
address in the state of New
Mexico are subject to sales tax unless we have a copy of your valid New Mexico
non-taxable transaction certificate on file.
We do not collect sales or use taxes on shipments to states other than New Mexico.
International orders are subject to import fees, duties, customs, and other
taxes when they arrive in the destination country. Monsterslayer, Inc. is
not responsible for these costs and cannot advise you on what they might be.
PRICES: Prices are subject to
change without notice. We cannot honor typographical errors or incorrectly
SPECIFICATIONS: Specifications of
materials are subject to change without notice.
We pride ourselves on quick order turnaround (usually within 24 hours) so we
cannot promise that add-ons or changes will be shipped with your order.
We are sorry if we make a mistake, are unable to fulfill, or omit anything in
However, we will not pay for express shipping to correct or make up for any
mistakes we make in this regard.
INTERNATIONAL ORDERS ARE SHIPPED US GLOBAL EXPRESS ONLY.
BACKORDERS: Because many of our
products are imported from overseas or have long production lead-times, we
cannot accept backorders.
RETURNS: If your order is damaged in
transit to you, we require that you notify us not later than 10 days after
receipt of the merchandise to establish a claim.
You must notify us within 15 days if you wish to return an item for other
Due to our constantly revolving inventory, no returns will be honored past
No partial strands or opened packages of beads will be accepted for return.
You must contact us for permission to return tools or equipment.
We will not accept or give credit for used tools or equipment unless defective.
Final determination of whether an item is defective rests with the manufacturer.
All returns must be well packed and in original condition. We will not pay
for return shipping unless there was an error on our part.
All returned cut-to-order precious metals are subject to a 10% restocking fee
unless there was an error on our part. Precious metal returns will be
credited at the market price in effect when we receive the return unless the
return is a result of an error on our part.
If you are requesting a replacement product for a return, we will only pay for
shipping if the return is due to an error on our part. We will not pay for
express shipping in any event. If the return is a result of an error on
your part (such as ordering the wrong product), you will be charged for shipping
on the replacement.
Receiving address for all US Mail correspondence and returns:
P.O. Box 550
Kirtland NM 87417-0530
Receiving address for returns via UPS and FedEx:
4187 US Highway 64
Kirtland NM 87417
Copyright & Trademarks: All content on
this site, including text, logos, images, etc., is the property of
Monsterslayer, Inc. or its affiliates and suppliers and is protected by U.S. and
international copyright and trademark laws. The collection and arrangement
of such content is the property of Monsterslayer, Inc. and is protected by U.S.
and international copyright laws. All software used in this site is the
property of Monsterslayer, Inc. or its affiliates and suppliers and is protected
by U.S. and international copyright and trademark laws. The content and
software on this website may be used only as a shopping resource. Any
other use, reproduction, distribution, or commercial exploitation is strictly
prohibited. MonsterSlayer is a trademark of Monsterslayer, Inc. and is
protected by U.S. and international trademark laws.